FAQ

Orders are typically dispatched within 5-7 business of purchase. Please note that this timeframe refers to processing only and does not include the delivery period. During periods of high demand, such as new releases or holidays, processing may take an additional 2-4 business days. We ship worldwide. All shipping prices include postage and packaging. EU orders must be placed via Bandcamp.
Orders shipped outside the UK may be subject to customs or import taxes. Customers are responsible for any fees incurred, these are not included in our prices or shipping costs. Unfortunately, we are unable to estimate potential charges. For guidance, please contact your local customs office.
Orders may be cancelled as long as they have not been shipped. To cancel, please email [email protected] with the subject line "CANCEL MY ORDER" and include your order details in the message.
All sales are final. Refunds are handled on a case-by-case basis. We appreciate your understanding and will work with you to resolve any issues regarding damage or incorrect items. Items must be unused and in their original packaging to be considered for a refund. Please note that items that have been worn, used, or washed are not eligible. Refunds will be issued only to the original form of payment used at the point of purchase. Original shipping charges are non-refundable.
If an item arrives damaged (beyond minor wear to CD sleeve or packaging), please email [email protected] with your order details. We will work with you to resolve the issue promptly.
If your question has not been answered, please visit our Contact page.