Dispatch: orders are typically dispatched within 5-7 business days of purchase. This is processing time only, it doesn't include delivery. During high-demand periods (new releases, holidays), processing may take an extra 2-4 business days.
We ship to the UK, Australia, Canada, Japan, and New Zealand. All shipping prices include postage and packaging. EU orders must be placed via Bandcamp rather than this site.
Orders shipped outside the UK may be subject to customs or import taxes. These aren't included in our prices or shipping costs, and are the customer's responsibility.
We're unable to estimate potential charges, for guidance, please contact your local customs office.
Before your order ships: email [email protected] with the subject line "CANCEL MY ORDER" and your order details.
After you've received it: UK and EU consumers have a statutory right to cancel and receive a full refund within 14 days of receiving their order, no reason needed, under the Consumer Contracts Regulations 2013. See "Returns Policy" below for how this works.
You have 14 days from receiving your order to tell us you want to cancel, and a further 14 days to send the item back to us. Once we receive it, we'll refund you within 14 days to your original payment method, including standard delivery costs.
Return postage is your responsibility, unless the item is faulty or incorrect. Items should be unused, unworn (other than trying on for fit), unwashed, and in their original packaging.
If an item arrives faulty, damaged, or incorrect, contact us, we'll cover return postage as part of resolving it.
If an item arrives damaged (beyond minor wear to CD sleeve or packaging), email [email protected] with your order details and we'll work with you to resolve it promptly.
If your question hasn't been answered here, please visit our Contact page.